Shipping policy
Shipping Policy
We aim to dispatch orders promptly and keep you informed throughout the process.
Order processing
Orders are typically processed within [1–3 working days] of being placed.
Orders are not usually processed on weekends or public holidays.
Shipping locations
We currently ship to [United Kingdom / selected international destinations].
If you are ordering from outside our primary shipping region, additional charges, customs duties, or taxes may apply depending on your location.
Delivery times
Estimated delivery times are provided at checkout and may vary depending on destination and carrier performance.
These times are estimates only and are not guaranteed.
Shipping charges
Shipping charges are calculated at checkout unless otherwise stated.
Any free shipping thresholds or promotional shipping offers will be clearly shown on the website.
Delays
We are not responsible for delays caused by couriers, customs, weather, or other factors outside our control, though we will do our best to help if issues arise.
Incorrect addresses
Please ensure your shipping information is correct before placing your order.
We are not responsible for delays or losses caused by incorrect or incomplete address details provided at checkout.
Lost or damaged parcels
If your parcel is lost or arrives damaged, please contact us as soon as possible so we can investigate and assist.
Contact
For shipping questions, please contact:
Vascoryn
Email: hello@vascoryn.com